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naeiconNEWSHIGHLIGHTS

21st Jan 10: Dynamically Delivering Virtualization into Your Business Environment.
Optimizing infrastructure with flexible, energy-efficient virtualization solutions from Microsoft & Sun. Read More

Focus Group: Microsoft SharePoint Services
Find out how Microsoft SharePoint Services offers collaboration and document management.
Read More



Applications


Messaging and Collaboration
Our Messaging Solution is an in-depth systems study and planning service that starts with user and business requirements and ends with a plan foir migrating and integrating disparate systems into a seamless messaging infrastructure.

We know that each client is different and your messaging requirements are unique to your company's situation. We use a systematic and comprehensive approach when plannning and designing your messaging service. We work closely with you to understand your vision, objectives, and goals as well as those of your users. The new economy marketplace has unleashed huge potential for electronic and mobile-commerce. Wireless is changing the way enterprises do business. Companies want their partners and employees to have access to important information and services, wherever they are and whenever they need them.

Customer Relationship Management
Leading customer-focused companies view every customer interaction as an opportunity to make a new offer, improve retention, increase revenue, build loyalty, or strengthen their brand. Micro 2000’s CRM solution helps companies optimize customer relationships by integrating marketing, sales, and service. By providing a full 360-degree view of customers, the system enables a consistent and continuous customer dialogue based on real-time information. With this advanced CRM solution set, you can make the most of every interaction with every customer across every channel or touch point. As a result, you gain true customer insight, along with the ability to act on that insight.

Unified Communications
Unified Communication delivers complete communications tools for VoIP telephone service, E-mail, Audio and video conferencing, Voice mail, Presence and contact information, Faxes, Instant messaging and Calendars. And it delivers them across multiple convenient applications and devices such as the Desktop computers and telephone, Public Internet, Windows Mobile-powered devices as well as PSTN telephones.

The communications world is split in two—between the things you do on the telephone and the things you do on the computer. The split exists because most real-time (synchronous) communications--like telephone calls and voice mail--depend on one network, while message based (asynchronous) communications--like e-mail--depend on a separate, incompatible network.

Content and Document Management
Using the features of Microsoft Office SharePoint Services, users in your organization can easily create, manage, and build one or more collaborative web sites and make them available throughout the organization.

We offer professional, enterprise class solution for Office SharePoint Services and SharePoint Portal Server. The Windows SharePoint server can be configured to run one or multiple public websites, business portals, private intranet sites, or combination intranet/extranet websites.

eCommerce Development
Our Internet/Intranet Development Solution provides our customers with the best price-value professional services to make the Internet work for any type of organization. Whether you need a simple home page/Intranet to share information or a sophisticated business-to-business e-commerce website/customer service Extranet, our broad range of services can accommodate and cater to any requirement.

If you're publishing a new release or announcing a new product to the world/announcing a new policy to your employees or launching a new division, our solution is the only solution you need to get your message to the masses.

Customized Software Development
We offer application development with professional development methodologies, tools that enhance productivity. Our Software Development Unit – HSG provides design and implementation of the various application components that constitute the integrated enterprise technology platform. Whatever your business size, we can help you manage your business. We optimize your business performance, cut cost, increase profitability and make precise decisions with timely and accurate data.

Digital Asset Management
You spend countless hours and vast amounts of money with creating and collecting images, videos, sounds, layouts and presentations. You have invested a lot of time in labeling these valuable digital assets, for example, by precisely assigning keywords. Now you definitely need a tool that will find your assets and even more the valuable information about them fast and efficiently the moment you need them. You need a Digital Asset Management system.

A DAM system greatly increases your efficiency because it allows you to find already existing assets quickly never again will you have to reproduce or re-license an image because you couldn’t find the original. It can also be used to automate your workflow, helping you keep track of the work process and allowing you to seamlessly forward the assets to the next person in the processing phase.