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We've Moved! Welcome to Our New and Improved Service Centre!

We're thrilled to announce that the relocation of +Serv is now complete! We've officially settled into our new home and are ready to continue providing you with the exceptional service you've come to expect from us.

Key features of the relocation

Convenient Access: Nestled within Gastro+ of The Centrepoint (near Watsons), which is just minutes walk from Somerset MRT.


Modern Facility: This sleek, new facility has been designed with your comfort and convenience in mind. From upgraded amenities to enhanced infrastructure, we've created a welcoming environment to serve you better.

A Big Thank You to all our customers for queuing up in an orderly manner and waiting patiently for their turn on our First Operating Day - Tuesday, 23rd April 2024 !!

Office Corridor

Dear Valued Customers,

To facilitate our upcoming stock-taking exercise on 19th - 20th March 2024, kindly take note of the operating hours for the affected dates below:

+Serv @ Tai Seng

Closing Hours:


19 Mar (Tues): CLOSED

20 Mar (Weds): Closed 9AM - 3PM

+Serv Courier

Closing Hours:


19 Mar (Tues): CLOSED

20 Mar (Weds): Closed 9AM - 3PM

+Serv @ Orchard Central

Closing Hours:


19 Mar (Tues): Closed 3PM - 8PM

20 Mar (Weds): Closed 12PM - 3PM

+Serv @ Woodlands

Closing Hours:


19 Mar (Tues): CLOSED

20 Mar (Weds): Closed 9AM - 3PM

Service with a Plus

+Serv @ Tai Seng

Mon - Fri: 9AM - 5PM

Except on Christmas Eve & New Year Eve. (Operation hrs: 9AM - 12PM)

Sat, Sun, PH & Chinese Lunar New Year Eve: Closed

80 Playfair Road

#07-12 Kapo Factory Building

Block B

Singapore 367998

+Serv @ Ubi

Mon - Fri: 9AM - 5PM

Closed since 23 Sep 2022 (Fri).

8 Ubi Rd 2

#08-20 Zervex Building

Singapore 408538

+Serv @ CentrePoint

Mon-Sun: 12PM - 8PM

Except on Christmas Eve, New Year Eve and Chinese Lunar New Year Eve. (Operation hrs: 12PM - 4PM)

Chinese Lunar New Year 1st and 2nd day: Closed

176 Orchard Road
#01-33K the CenterPoint
Singapore 238843

+Serv @ Orchard Central

Mon-Sun: 12PM - 8PM

Closed since 23 Apr 2024 (Tue).

181 Orchard Road
Orchard Central

Singapore 238896

+Serv @ Woodlands

Mon-Fri: 9AM - 5PM

Except on Christmas Eve & New Year Eve. (Operation hrs: 9AM - 12PM)

Sat, Sun, PH & Chinese Lunar New Year Eve: Closed

11 Woodlands Close

Woodlands 11


Singapore 737853

Who are we

+Serv Service/Redemption/Fulfilment Centre


Managed by Micro 2000 Group, +Serv provides a series of personalised After Sales/After Market Support and Consultation Services for Singtel's users and our other managing brand partners' customers. Aimed at providing convenience and accessibility, we have established a service/fulfilment/redemption centre right in the heart of Orchard, at The Centrepoint. For Singtel's users, we catered for replacement services for Set Top Box, Modem, Optical Network Terminal, Home Live Cam, premium items such as Playstation as well as their related peripherals. Customers will have access to our dedicated team of friendly customer care consultants for all their services' needs. With our enriched experience and extensive knowledge in managing service/redemption/fulfilment centres, we are able to deliver positive customer experiences. 

We currently serve:

Key Strengths

Certified Engineers

Fast, Efficient and Reliable Service

We Care, We Listen and We Answer

We have a dedicated team of engineers who are trained and certified by our respective brand’s partners, to provide proactive support and professional advice for their products. For our repair services, only original spare parts sanctioned by our partners are used.

We pride ourselves on the talented staff working for our organization, to be able to serve our customers with speed and reliability. Our friendly customer care consultants are professionally trained and strongly believe in upholding customer satisfaction. Come and experience for yourself today!

A unique personal experience awaits you at +Serv, where we seek to serve with care and thoughtfulness. Our customer care consultants may personally contact you for a clearer understanding of your situation to tend to any potential concerns you might have. We strive to become an excellent Authorized Service Provider for our partners and to be the customers’ preferred choice for service/fulfillment/redemption centres.

Customised Services To Meet Your Needs


Critical Emergencies

At +Serv, we understand that unforeseen circumstances do happen from time to time. Hence, we have created our unique support package to provide 24 hours express service for your critical needs. Simply speak with our friendly customer care consultants and we will tailor a ‘rescue’ package just for you.

(*Charges applicable and subjected to parts availability.)

Genuine Parts

We aim to complete your repair or service with excellence! One of the most important reasons to trust us other than our professional team, is the quality of our repairs. All our parts are genuinely ordered and shipped from our brand partners.

Personalised Concierge Service

Unable to come to us due to work or school commitments? Then let us come to you! Skip the waiting and beat our queues with our personalised on-site service at your convenience. Feel free to contact us directly or drop us an email to enquire about our concierge services.

If you have any requests or simply need a more in depth discussion of the services we provide, please feel free to contact us directly at

Frequently Asked Questions


Do I need to bring any documentation?

It would be advisable to bring along a proof of purchase for verification. However, for devices registered upon purchase, warranty coverage details should be reflected on our system.


Am I able to book an appointment?

No appointment is required for our walk-in service/redemption/fulfillment centre. For more information on our operating hours, please click here


Do I need to backup my data prior to service?

As hardware failures are unpredictable, we strongly advise consistent backups on an external device or media before undergoing any troubleshooting or servicing. We regret to inform that +Serv will not be liable for any data loss incurred during service and is solely responsible for service and evaluation. 


How to keep your tablet safe?

Let us show you a few simple steps to keep your tablet virus-free and not be susceptible to other forms of malicious attacks!


  1. Install antivirus in your device.

  2. Refrain from clicking ads that link to external sites.

  3. Do not download and open any data from unknown parties.


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